1 hour ticket response
We are focused on providing a quick and adequate solution to each tech support ticket submitted by a client. Our practiced help desk team members will examine your situation and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average response time has proved to be 20 minutes.
An Exceptional Customer Service
Each member of our client support staff has many years of experience in the cloud website hosting services realm and the vast majority of them have been with us for at least five years. They all are ready to reply to all your inquiries in the most professional manner possible.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how to use a particular feature, we have integrated a very intuitive Help section in the Hosting Control Panel. You can browse through a big selection of web hosting account management articles and website management articles, have a gaze at the F.A.Q. repository or watch our how–to video tutorials.